Frequent QA’s

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Cooking And General Queries

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What are your operating hours?
We are open for takeaway orders from 10:00 AM - 3:00 AM Night on 7 of the Week.
Where is your restaurant located?
Our location is at Shop 59A, G/F, 20 Beach Street, (Fu Tor Loy Chuesn Stage 1) Tai kok Tsui. Kowloon. You can find a map and directions on our Contact Us page.
Can I place an order in advance?
Yes, you can place an order in advance for pick-up at your preferred time.
How can I place an order?
You can place an order online through our website, via our website or foodpanda, keeta, or by calling us at +852 5606 5293.
Can I customize my order?
Yes, we allow for customization of most dishes. You can specify your preferences when placing your order online or over the phone.
Do you offer vegetarian/vegan/gluten-free options?
Yes, we have a variety of vegetarian, vegan, and gluten-free options. Please check our menu for details.
Do you have a minimum order amount for delivery?
Yes, our minimum order amount for delivery is $500 HKD. Please refer to our delivery terms for more information.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, mobile payments and cash on delivery.
Are there any additional charges for delivery?
No, We provide Free delivery for all orders over $500 HKD.
Do you offer any discounts or promotions?
Yes, we offer regular promotions and discounts. Please check our Offer page or sign up for our newsletter to stay updated.
How long does it take for an order to be ready for pickup?
Typically, orders are ready for pickup within 30 minute after being placed. We will notify you when your order is ready.
Can someone else pick up my order?
Yes, someone else can pick up your order. Please ensure they have the order confirmation and your details for verification.
What should I do if my delivery is late or incorrect?
If your delivery is late or incorrect, please contact us immediately at +852 5606 5293, and we will resolve the issue as quickly as possible.
Can I schedule a delivery for a later time?
Yes, you can schedule your delivery for a specific time when placing your order.
Do you offer gift cards or vouchers?
Yes, we offer gift cards that can be used for online orders. You can purchase them through our website.
Is your packaging eco-friendly?
Yes, we use eco-friendly packaging materials for all our orders.
How can I provide feedback or make a complaint?
We value your feedback. You can provide it through our Feedback Form on the website or by contacting us directly at +852 5606 5293.

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